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eknelsongroup
Level 2

How do I manually record handwritten checks in QuickBooks Online?

I found a YouTube video tutorial posted just three weeks ago by QBO, but the option for "check" is not available to me when I select "+New."
1 Comment 1
Charies_M
Moderator

How do I manually record handwritten checks in QuickBooks Online?

It's my pleasure to assist you today, eknelsongroup.

 

Let's try to perform some basic browser troubleshooting steps to resolve this behavior so you'll be able to create checks seamlessly. First step is to use a private browser to see if the issue is caused by an overloaded data in your default browser's cache. Below are the keyboard shortcuts that you can refer:

 

  • Google Chrome: press CTRL  Shift N
  • Mozilla Firefox: press CTRL  Shift P
  • Internet Explorer: press CTRL  Shift P
  • Safari: press Command Shift N

Once done, try creating a Check by following the steps below:

 

  1. Go to the Plus New icon.
  2. Under Vendors, choose Check.
  3. Fill in the necessary information.
  4. Click Save and close.

If that works, we can go back to your regular browser and clear the cache. This is to refresh your browser and delete the files that are affecting the product performance. Otherwise, use other supported browser to better isolate.

 

In the future, if you want to print the checks, you can follow the instructions outlined in this article: How to print checks.

 

Let me know you have follow-up questions. I'm always delighted to help. Have a great day and take care!

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