I created an client invoice for a service. I now need to refund that person for that payment. how do I post that to reflect on their invoice and that individual?
Hello there, @dmm39.
Processing a refund in QuickBooks Desktop can be done in just a few clicks, and I'd be pleased to share with you the steps on how to do that.
There are two ways of issuing to refund check to a customer. First is through the Receive Payments window.
To do that:
The second one is through the Write Checks window:
To give you complete details about this process, please check out these links below:
If you need further assistance with performing these steps, you can always reach out to our Customer Care Team. They can initiate a remote-viewing session and guide you through the procedure.
This should get you covered today.
Please let me know should you have any other questions about this by leaving a reply below. Have a wonderful day ahead!