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Thanks for visiting us today, ron32.
You'll have to remove the X icon from the Customer Center to make the customer/job active again. Let me guide you through the steps.
- Go to Customers at the top, then Customer Center.
- Change the Active Customers drop-down to All Customers.
- Click on the X icon beside the inactive customer/job. Then, hit Yes when prompted.
Once done, the customer/job will be moved to active customers again.
Please check this article to know more about the Accounts Receivable workflows in QuickBooks Desktop.
If there's anything else you need, please let me know. I'm always here for you. Have a blessed day ahead.
