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How do I refund a credit card payment that is over 12 months old?

 
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How do I refund a credit card payment that is over 12 months old?

Good morning, @kandralynnphotog,

 

Thanks for the question!  Through the system, you can only refund a credit card transaction up to 120 days after the transaction is processed.  For any transactions older than that, you would have to refund your customer outside the system, either through cash or check.

 

Thanks,

Lucas

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