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Bazinga
Level 1

How do i remove 0 balance customers from the bank feeds Open Invoices list where i go to apply payments?

I also ran the "open invoices" report and they show up on this with 0 balances. I just want to get rid of all the old 0 balances that do not affect my open bal lists and reports.
1 Comment 1
IntuitLily
Moderator

How do i remove 0 balance customers from the bank feeds Open Invoices list where i go to apply payments?

Glad to see you again in the Community, @Bazinga.

 

Currently, there isn't a way to remove these balances directly from the bank feeds. You'll need to link the payment deposit to the open invoice to clear up the zero net balances. 

 

Here's how:

 

  1. Go to the Banking menu and click Use Register.
  2. Locate the deposit and edit the account to Accounts Receivable.
  3. Tap the Record tab once done.

 

Next, apply the deposit entry as an invoice payment:

 

  1. Locate the open invoice and click the Apply Credits tab.
  2. The deposit will now show on the Available Credits section.
  3. Put a checkmark and click Done.
  4. This will automatically show your invoice as Paid.

 

This should get you on the right track. 

 

For other bank feeds issues you may encounter, you can use this link as your helpful guide: Bank Feeds in QuickBooks Desktop.

 

Let me know if you need anything else. I'll be around to help. Take care and have a good one.

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