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Level 1

How do I remove old paychecks from print queue?

Our paychecks are direct deposit.  Prior to my arrival they were not deleted from the print queue.  I have 2 years worth of unprinted direct deposit checks sitting in the print queue from 2014 and 2015.  How can I remove them from the print queue?

Solved
Best answer 12-10-2018

Accepted Solutions
Anonymous
Not applicable

Hello there danwhouse1, Thank you for visiting us here in...

Hello there danwhouse1,

Thank you for visiting us here in the Community! I'd be glad to help you remove the old paychecks from the print queue.

Here's how:

  1. Go to the Employees option at the top menu bar and choose Payroll Center.
  2. In the Pay Employees tab, you should be able to see the Recent Payroll section.
  3. Locate the old paychecks/payroll that has a To print status.
  4. You'll just need to right-click on the status and select Remove from print queue.

Note: You can do this one at a time until every single one of them is eliminated on the print queue.

I've also attached a screenshot for your reference.

That'll do it! Should you have any questions, please don't hesitate to reach out to us. We're always here to help.

View solution in original post

18 Comments
Anonymous
Not applicable

Hello there danwhouse1, Thank you for visiting us here in...

Hello there danwhouse1,

Thank you for visiting us here in the Community! I'd be glad to help you remove the old paychecks from the print queue.

Here's how:

  1. Go to the Employees option at the top menu bar and choose Payroll Center.
  2. In the Pay Employees tab, you should be able to see the Recent Payroll section.
  3. Locate the old paychecks/payroll that has a To print status.
  4. You'll just need to right-click on the status and select Remove from print queue.

Note: You can do this one at a time until every single one of them is eliminated on the print queue.

I've also attached a screenshot for your reference.

That'll do it! Should you have any questions, please don't hesitate to reach out to us. We're always here to help.

View solution in original post

Level 1

will this not interfere with his payroll totals and taxes?

will this not interfere with his payroll totals and taxes?
Level 1

these checkes were from today that need to be deleted and...

these checkes were from today that need to be deleted and included in his totals
Anonymous
Not applicable

Thanks for reaching out to me in the Community, @pamlapla...

Thanks for reaching out to me in the Community, @pamlaplant.

No, this won't interfere with your employee's payroll totals and taxes. The purpose of performing this process is only to remove the paychecks you've already printed but still showing from the print queue. Please refer to the screenshot I've attached above.

Your employee's payroll totals and taxes will only be impacted once you delete some cashed out paychecks that shouldn't be deleted.

Feel free to leave a comment below if you have additional questions. I'll be glad to answer them.
Level 1

I've performed this action, but the checks remain in the...

I've performed this action, but the checks remain in the print queue. Any suggestions?
Anonymous
Not applicable

Thanks for letting me know, @jane. In your case, I'd sug...

Thanks for letting me know, @jane.

In your case, I'd suggest contacting our QuickBooks Customer Care Team so they can take a closer look. They have the necessary tools needed, such as screen sharing, to walk you throughout the process of removing the old paychecks from the print queue.

Here's how you can reach out to them:
1. Go to: <a rel="nofollow" target="_blank" href="https://help.quickbooks.intuit.com/en_US/contact">https://help.quickbooks.intuit.com/en_US/contact</...>.
2. If asked, choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Please let me know how it goes by leaving a comment below. I'll be right here if you need further assistance. Stay safe!
Level 2

Re: I've performed this action, but the checks remain in the...

Jane8 - How did you get the items removed from the print que?  I have 4 sitting there and it's annoying. Thanks!

 

Sharon

Anonymous
Not applicable

Re: I've performed this action, but the checks remain in the...

Hello, sescarpa. 

 

If you’re still seeing these checks from your print queue after performing the steps above, you can open each paycheck and uncheck Print later.

  1. Go to Employees>Employee Center.
  2. Select the Employee involve from the list.
  3. Go to the Transactions tab and double click the paycheck to open the check image.
  4. Remove the check mark on the box before Print Later.
  5. Click Save and Close.

Visit us again if you need further assistance while working with QuickBooks.

Level 1

Re: Hello there danwhouse1, Thank you for visiting us here in...

Is there a way to clear from the queue for many years back? They show in my reminders and would like to clear them out.  

QuickBooks Team

Re: Hello there danwhouse1, Thank you for visiting us here in...

Thanks for joining this thread, AES Corp.

 

Let’s clear out your previous checks from the queue by printing through the Microsoft XPS option. You can also print them by batch to save time.

 

Here’s how:

 

  1. Go to the File menu bar, then select Print Forms.
  2. Choose Paychecks.
    pyt.png
  3. On the Select Paychecks to Print, mark the radio button for Both.
    pyt5.png
  4. Select all paychecks you’re going to print and click on OK.
  5. From the Printer name drop-down, select Microsoft XPS Document Writer on XPS Port and choose the Print button.
    pyt2.png
  6. Select a folder where you want to save the transactions.
  7. Click on Save.
    pyt3.png

These steps should point you in the right direction. Reach out to me if you have additional questions or concerns about payroll. I’m always ready to assist further.  

Level 2

Re: Hello there danwhouse1, Thank you for visiting us here in...

Thank you. All set.

 

Now, when I first turn on QB a list of memorized items come up, some years old. I am unable to delete them, and do no t want to hit "enter all" as I would never be able to find them to go back and delete them. Thanks!

Moderator

Re: Hello there danwhouse1, Thank you for visiting us here in...

It's good to hear that everything is all set now, sescarpa.

 

With regards to the memorized transactions, we can delete them one a time. Here's how to do it:

  1. Click Lists at the top menu and select Memorized Transaction List.
  2. Highlight the memorized transaction you want to delete.
  3. Click the Memorized Transaction button.
  4. Select Delete Memorized Transaction.
  5. Click OK to confirm the action.

That should do it! Feel free to drop by again if you have more questions. Have a great day!

Level 2

Re: Hello there danwhouse1, Thank you for visiting us here in...

Hi - Thanks for the quick response. Not quite the issue I have, though.  I can delete memorized transactions, but what I am getting is when QB first opens, there is an "Enter Memorized Transactions" reminder pop up. On the list is about 50 VERY OLD transactions. Example: Anthem payment due is on this list a dozen times with different dates. This occurred when the Anthem payment was entered through the employee payroll screen instead, or when an amount was different and the transacation was entered manually instead of as a memorized transaction.

 

They are not on my memorized transactions list except for the current one.

QuickBooks Team

Re: Hello there danwhouse1, Thank you for visiting us here in...

Thanks for the clarification, sescarpa. 

 

The Enter Memorized Transactions reminder won't prompt memorized transactions if these are already deleted. On your end, you still get the same thing.

 

We can run the verify and rebuild data troubleshooting steps to remove damaged information from the file. I got an article for your that will help you through the detailed steps: Verify and Rebuild Data in QuickBooks Desktop

 

Once done, we can close and re-open QuickBooks to see if the old memorized transaction still shows on the list. 

 

Let me know how this goes on your end. I'll be around if you need more help. 

Level 1

Re: Hello there danwhouse1, Thank you for visiting us here in...

I may not have been clear, all I need to do is clear the check mark from the print later box on the check so it doesn't show in my reminders.  The checks are from several years ago though so they don't display in recent payrolls portion of the payroll screen.  

Moderator

Re: How do I remove old paychecks from print queue?

Allow me to step in, AES Corp.

 

I've read your original post and I'm here to provide further explanation.

 

Since these are direct deposit paychecks, you can print and save them on your computer by batch so it won't print physically. The resolution above has already been updated by my peer, Rasa-LilaM.

 

Then, assign direct deposit numbers on paychecks when running payroll moving forward. I've attached a screenshot below, so you'll know what I'm referring to.dd.PNG

This article about creating paychecks has more information: Direct Deposit Options in QuickBooks Desktop.

 

That should do it. Let me know if you need anything else. I'm always here to help. Have a nice day.

Level 1

Re: Hello there danwhouse1, Thank you for visiting us here in...

Your steps worked like a champ to clear out a bunch of several-year-old paychecks that were left in my printing queue by a previous employee. The problem I have now is that I did not think to change the starting check number to an alternate series (like t-1500) when printing to Microsoft XPS and now I TWO identical check numbers when I print new (real) checks. Does anyone have any suggestions on how to change the 500+ old check numbers so I don't keep getting a duplicate check number warning?  I know I can turn off that warning, but I like to keep the idiot check in place.  The old checks are 3+ years old. 

QuickBooks Team

Re: Hello there danwhouse1, Thank you for visiting us here in...

Hello there, ibarJo.

 

I appreciate you for keeping us updated. Allow me join this thread and provide additional clarifications about changing old checks to avoid duplicates.

 

At this time, we can manually change the check numbers from your Chart of Accounts individually.  

 

Here's how:

  1. Go to the Accountant tab.
  2. Click Chart of Accounts.
  3. Select a bank where checks are located.
  4. Locate the check and manually change the check number (from 100 to 100C).

I would understand if you want to have an easier option aside from changing it individually. With that said, I'd love to share this idea to our developers for future product enhancements.

 

I'll be leaving you with the following resources in case you have other QuickBooks Desktop related questions: 

Stay in touch with me if there's anything I can help you with. I'll be around in the Community.

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