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How do I remove PAID from an invoice that has not been paid?

Some how, while marking an invoice as paid, it also marked another as paid, which has not been paid. I dont want to have to delete it, is there a way to remove it as PAID?
1 Comment 1

How do I remove PAID from an invoice that has not been paid?

Hi there, langfordwelding.


I'm here to show you on how to delete payment to reopen your invoice.


Here's how:

  1. Go to Sales in the left navigation menu.
  2. Go to Invoices tab, then open the invoice.
  3. Click the 1 payment made link at the upper right hand above the PAID payment status.
  4. Click on the link for the date.
  5. On the Receive Payment window, click on More button at the bottom.
  6. Click on Delete, then choose Yes.

That's it! You're now able to change your invoice back to unpaid status.


To know more how to receive payments, take a look at this resource: Record invoice payments in QuickBooks Online


In case you need to record a credit card payment and delayed credit in the future, see below links which you may find helpful: 

If you need more help, leave me a comment below. I'm just around. Take care.

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