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How do I reverse an invoice payment that was posted in error to QB?

 
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Moderator

Re: How do I reverse an invoice payment that was posted in error to QB?

Hi there, walterz.

 

You may consider voiding the payment. This will allow you to reverse the payment and make the invoice open or unpaid again.

 

Here's how to void the payment:

 

  1. Click Sales on the left panel.
  2. Select Customer section.
  3. Select the name of the customer.
  4. Click the payment you'll want to void.
  5. You'll be routed to the Receive Payment page, click More at the bottom.
  6. Select Void.

 

I'm including an article where you can learn more about voiding or deleting transactions in QuickBooks Online.

 

Drop a reply below if you have further questions with QuickBooks transactions.

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