cancel
Showing results for 
Search instead for 
Did you mean: 
john156
Level 1

How do we get the credit card processing fee covered by the customer

 
2 Comments 2
Rubielyn_J
QuickBooks Team

How do we get the credit card processing fee covered by the customer

Hello there, @john156

 

Charging the customer's fee isn't possible with QuickBooks Merchant services. The fees are calculated as % of the invoice. However, you can contact the Merchant Services team to check for other options. I'll guide you how:

  1. Sign in to your QuickBooks Online account.
  2. Click Help (?) menu at the top right corner.
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.
    • Get a callback from the next available expert.

To learn more how credit card processing fee works in QuickBooks, please check out these articles: 

Please let me know if you have other concerns with QuickBooks. I'm here to help. Have a great day!

Fiat Lux - ASIA
Level 15

How do we get the credit card processing fee covered by the customer

@john156 

Ask your client to utilize this payment service. They may stretch their cash flow by creating up to a 45-day float by paying bills via a credit card, even if you as their vendor don't accept credit cards.

https:// melio.grsm.io/quickbooks

 

Need to get in touch?

Contact us