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david-sawyer
Level 1

How do you charge a credit card for an invoice? Does anyone get an error message?

I get an error that says "Something is not quite right. We currently cannot process your credit card information. We apologize for the inconvenience. Our team is working on the problem. Please try again later."
1 Comment 1
Kiala_S
QuickBooks Team

How do you charge a credit card for an invoice? Does anyone get an error message?

Welcome to the Community, @david-sawyer, and good morning! Based on your post, it sounds like you have payments set up in your account but are encountering an error when processing a credit card. Let's start with some basic browser troubleshooting so we can eliminate that as a factor. 

We can start with those steps and see if that fixes what you are experiencing. If you try those steps and still have the same problem, it may be related to a known issue, so please reach out to me through this post and we can continue troubleshooting.

 

Looking forward to hearing from you!

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