How do you contact QB customer service when the issue is that you cannot log in?

call intuit 

Hi HPMR, 

Here are some possible reasons why you can't log in to your QuickBooks Online account:

• Incorrect website link.
• Log in credentials entered incorrectly.
• Browser-related issues.

Let's make sure to go to this link: https://qbo.intuit.com. Then, try to log in to your QuickBooks Online account. If it doesn't work, you can follow these steps to get the correct credentials:

1. In the QuickBooks Online Sign In pge, click the I forgot my user ID or Password link.
2. Enter your email address in field.
3. Click Continue.

You will get an email that includes a list of all the user IDs you have and an option to reset the password. Then, try to log in.

If the steps above didn't work, we do some basic troubleshooting steps. Sometimes, the browser cache and temporary Internet files stored on your computer may be causing problems with the program. To rule this out, you can follow these steps:

1. Open an incognito or private browser. This mode doesn't save the cache and temporary Internet files.
2. Go to this link: https://qbo.intuit.com and try to log in. If it works, go back to the regular browser and clear the browser's cache. This helps resolves the common browser-related issues.

If you're still getting the same result, you can open this article to view our contact details and support hours: Support hours and types.

Or else, use the mobile app to see if you're logged in, then follow these steps to reach our Customer Care Team. 

Here's how:

1. Tap the hamburger button on left menu. Then scroll down to Help & Feedback.
2. Select Help & Support.
3. Choose any topic, and then scroll down and tap the Get Phone Number button.

You can always get back to me if you have any additional questions. Thanks.