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nwrhvac
Level 2

How do you get a refund for the 2 plus years quickbooks has been ***** me by billing me for bussinesses that dont exist

 
2 Comments 2
MarshallA
Intuit

How do you get a refund for the 2 plus years quickbooks has been ***** me by billing me for bussinesses that dont exist

Hello,

 

You would need to contact support through Chat or Call Me back options in order to have them look over your accounts.

 

No account specific work can be done through this public forum.

IamjuViel
QuickBooks Team

How do you get a refund for the 2 plus years quickbooks has been ***** me by billing me for bussinesses that dont exist

Hello, @nwrhvac

 

Let me guide you to the best available support to further assist you with the refund request.

 

Since the Community is a public forum, my access to the tools to check your account is limited. I'd recommend contacting our Customer Care team so we can securely look up your account's billing information. Here's how:

  1. Go to Help (?).
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let's talk.
  5. Choose a way to connect with us:
    • Start a chat 
    • Get a callback 

Just a heads-up, you can reach them within this time: Monday to Friday from 6:00 AM – 6:00 PM and Saturday 6:00 AM - 3:00 PM PST. You can read through this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

 

Lastly, I've added these articles as additional references in managing your subscription:

Know that you can always visit us here in the Community if you have other questions about your QuickBooks subscription. I'll make sure you're all set. Have a good one!

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