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supercenter
Level 1

How do you update vendor bank info

how to update vendor bank info in online bill pay
4 Comments 4
Candice C
QuickBooks Team

How do you update vendor bank info

Good Morning, @supercenter

 

It's great to see a new face here in the Community. I can help you update your vendor's bank information within Online Bill Pay. It's super simple. Here's how: 

 

  1. Go to the Expenses.
  2. Press the Pay Bills Online button. 
  3. Under the Unpaid Bills or the Manage Vendors tab, locate the vendor you want to change the bank account information for. 
  4. From here, you'll be able to update the bank account information. 
  5. Once you're ready, tap Save

 

You can learn more about Online Bill Pay through this article: Learn about QuickBooks Bill Pay.

 

Should you need any further assistance, just let me know. Have a great day!

RijuvenTS
Level 1

How do you update vendor bank info

I read your insructions. On the version of Bill Pay that I access, there is no indication of how to access the vendor's bank details. How do you do this? What do you press? Please don't post vague help without details!

Tori B
QuickBooks Team

How do you update vendor bank info

Hey there, @RijuvenTS

 

Thanks for following the thread and sharing your concerns. 

 

To clarify, do you typically pay your bills from the Pay Bills Online menu? If so, you'll want to click on Set up vendors for bank transfers at the bottom of the screen as you can see in the screenshot below. From there, you'll enter the vendor's details. 

 

 

I hope this helps to clear things up. In addition to the help articles provided by my colleague above, feel free to check this one: Learn about QuickBooks Bill Pay.

 

Please don't hesitate to let me know in the comments if you have further questions or concerns. Take care and have a great day ahead! 

RijuvenTS
Level 1

How do you update vendor bank info

I use Bill Pay extensively and regularly and I pay through the Pay Bills Online menu. This vendor was set up last year and a payment was sent successfully. Zip forward 6 months to now, the vendor has changed their bank and their remittance information. My question and the question (wrongly) answered in the above post is - How do you edit or change the vendor's bank information once they have been set up in Bill Pay? There appears to be no way to do this easily.

 

What I finally came up with is that you have to switch the vendor to get paid by checks. This is IMPORTANT. You cannot simply click the button / move the switch to have them no longer be paid online. Doing that appears to cause other issues and doesn't work. Once you switch the vendor over to being paid by checks, you can go back into QBO and tell QBO you want to pay them by bank transfer. Then you get the joy of entering all of their new information and waiting several days for validation. Obtuse to say the least ....

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