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How long should it take for receipts to process? it says 15 minutes well past that. Will it let me know if the pictures are inadequate?

 
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QuickBooks Team

Re: How long should it take for receipts to process? it says 15 minutes well past that. Will it l...

Hi there, cprelectricnj.

 

I can see that there's an ongoing investigation about receipts that are showing as processing or not completing at all. Our engineers are already checking what's causing the issue and resolve it at the same time.

 

We've also created a notification list for all users that are experiencing similar experiences. Email notifications will be sent as soon as we get this working again. Please give us a short call for us to add you to the list. 

 

Please follow these steps to reach out to our phone support:

 

  1. Click the Help menu in the upper-right hand corner of QuickBooks. 
  2. Enter a very short description of your concern, then click Let's talk
  3. Choose between Message an agent or Get a callback

Visit us again in the Community if you have other questions.