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Anonymous
Not applicable

How to account for accidental charge made by vendor?

One of our vendors accidentally charged another of their client's shipping charges to our UPS account.  It wasn't a lot of money so their solution is to offer us a credit on our next bill with them.  I entered the erroneous charges in QB (Desktop Pro 2019) on our UPS bill to a 'misc expense' expense account.  How can I get this expense (which was paid by credit card to UPS) to show as a credit with our vendor?

Solved
Best answer June 08, 2020

Best Answers
JamesDuanT
Moderator

How to account for accidental charge made by vendor?

Hello mangoMan,

 

Thanks for the detailed explanation of what happened. We can create a vendor credit which you can apply on your next bills for that vendor. Here's how:

  1. Click Vendors at the top menu and select Enter Bills.
  2. In the Enter Bills window, select the Credit radio button.
  3. Enter the credit details and select the expense account you used earlier in the Expenses tab.
  4. Enter the amount and lick Save & Close.

Once you pay a bill for the vendor, you can apply it as payment:

  1. In the Pay Bills window, mark the bill you need to pay.
  2. Click the Set Credits button.
  3. In the Discount and Credits window, go to the Credits tab.
  4. Mark the available credit and click Done.
  5. Click Pay Selected Bills.

Feel free to get back to us if you need additional assistance with this. Have a great day!

View solution in original post

1 Comment
JamesDuanT
Moderator

How to account for accidental charge made by vendor?

Hello mangoMan,

 

Thanks for the detailed explanation of what happened. We can create a vendor credit which you can apply on your next bills for that vendor. Here's how:

  1. Click Vendors at the top menu and select Enter Bills.
  2. In the Enter Bills window, select the Credit radio button.
  3. Enter the credit details and select the expense account you used earlier in the Expenses tab.
  4. Enter the amount and lick Save & Close.

Once you pay a bill for the vendor, you can apply it as payment:

  1. In the Pay Bills window, mark the bill you need to pay.
  2. Click the Set Credits button.
  3. In the Discount and Credits window, go to the Credits tab.
  4. Mark the available credit and click Done.
  5. Click Pay Selected Bills.

Feel free to get back to us if you need additional assistance with this. Have a great day!

View solution in original post

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