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360huron
Level 1

How to cancel a credit from an invoice i'm trying to send

 
1 Comment 1
Steve_C
QuickBooks Team

How to cancel a credit from an invoice i'm trying to send

Hey 360huron. To do this you will need to delete the credit. This is pretty easy though, here are the steps how:

  1. Hover over Sales and go to Customers
  2. Select the correct customer from the list 
  3. Find the credit memo in the list of transactions.
  4. On the right of the screen click the small Arrow  and then select Void

This will void the credit memo so it no longer appears on your notice. If there are any other questions let me know.

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