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2094
Level 1

How to close my account.

 
1 Comment 1
Catherine_B
QuickBooks Team

How to close my account.

I'll show you how, 2094.

 

Once we cancel your account, we still have a read only access to it. Also, we keep your data for up to a year so if we wish to resubscribe, we can pick up where we left off. 

 

Here are the easy steps on how to cancel your account:

  1. Go to the Gear icon and click Account and Settings
  2. From the left menu, click Billing & Subscription.
  3. In the QuickBooks section, select Cancel subscription or Cancel online
  4. Click Continue to cancel and then we can answer the survey or click Skip survey and cancel at the upper-right. 
  5. Hit the Continue to cancel button. 
  6. Select Submit and cancel subscription. 
  7. Click Got it

We can go back to the same steps I provided above if we want to activate our account. We might want to save lists and reports from QuickBooks we can use the Export data option. 

 

The Community is always here if you have other questions. Keep safe!

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