Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

How to correct invoice marked paid that was not paid

 
1 Comment
QuickBooks Team

How to correct invoice marked paid that was not paid

Hi there, dpatten.

 

Correcting the paid Invoices as unpaid is easy. I'll show you how:

  1. Go to Sales and choose Invoices.
  2. Select the Invoice transaction you want to mark as unpaid.
  3. Click the Payment made hyperlink in the upper right corner.
  4. Click for the date you marked it as paid.
  5. Click Clear Payment.
  6. Select Save and close.
  7. A prompt message will appear, click Yes.

Please see the screenshots below: 

 

 

 

 

 

 

 

Please let me know if you have additional questions. I'd be glad to answer anytime. 

Need to get in touch?

Contact us