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You can download reports by exporting, Sheena. Since you encountered an error, let me route you to our representatives while I provide an alternative solution to achieve your goal.
To keep a copy of the report, you have the option to Export to Excel, Export to PDF, or Export as PDF. You can do so by selecting Switch to classic view at the top right of the Profit and Loss Comparison report.
If the issue remains, I recommend contacting our live experts for guidance on the next step you can take. They can assist you in this matter and communicate the progress with you. Follow the instructions below:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
Once fixed, start creating, accessing, and modifying memorized reports.
Tag me in the comment section if you need assistance managing financial reports. If there's anything else I can help you with, add it to your response.
