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Join nowI'm here to help you record that, wyatt121.
When invoices you send in QuickBooks become uncollectible, you need to record them as a bad debt and write them off. This ensures your accounts receivable and net income stay up-to-date.
We'll create a bad debt expense account first for the bad debt item.
Create a credit memo for the bad debt
Apply the credit memo to the invoice
The uncollectible receivable now appears on your Profit and Loss report under the Bad Debts expense account.
I'm just around the corner if you need anything else. Take care!
You can donate the t-shirt, but there is no value to the business in doing so, the cost was already accounted for.
Create a non inventory item called return-noitem, set the expense account on the item screen to a discount account (it should be a sales discount income account, but if you already have a discount expense account use that)
On the customer credit, use that item enter the amount as a positive
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