Hi there, @stacey31.
Thank you for reaching out to the Community.
QuickBooks Online, allows you to create multiple A/R accounts. Also, the initial A/R account created will be its default in tracking A/R balances. For this reason, we can't change the default A/R account assigned by QuickBooks. Alternatively, you can track two types of income with the use of sub-accounts.
Though, to be able to group your open receivables by the parent customer, you must create a parent customer for every Accounts Receivable type you need.
Here's how:
- Click Sales, then choose Customer.
- Tap the New customer to pop up the Customer information dialog.
- Describe a name for the account in the Company field. You can use the name of an Accounts Receivable account on the Chart of Accounts to identify the parent customer.
- Press Save.
After creating parent account, you'll need to change the existing customer to sub-customers.
Here's how:
- On the left pane select Sales, then choose Customer.
- From the search icon Locate and choose the existing customer to change.
- Hit Edit to open the Customer information dialog.
- Mark checkbox the Is sub-customer.
- Select the parent customer you created from the Parent drop-down list.
- Press Save.
Once done, So all transactions for that customer are merge in that named sub account.
For further guidance, you can check out this article: How to change the type of an existing parent account or sub-account.
If there's anything else I can do for you, please let me know. I'll be around to help you. Have a great day!