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How to stop my customer's name from being automatically filled in the SHIP TO section on invoice?

I have a customer that I do work for at other customers. I want my invoice to show the Parent Customer in the Bill To section and a different sub-customer name in the ship to with different address.

 

How do i get the invoice to show different customer names in the Bill To and Ship To.

 

thank you

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QuickBooks Team

How to stop my customer's name from being automatically filled in the SHIP TO section on invoice?

It's nice to see you today, griffon2987.


I can point you in the right direction with making sure the parent customer will show in the Bill To section and a different sub-customer name in the Ship to field.


We strive to deliver products that are well-suited to our clients' needs. Hearing your ideas can even help our Product Development Team achieve this goal.


If you’d like to add more control when changing the customer’s information in these addresses fields, I recommend sending feedback about this option. Suggestions like this are helpful in identifying the features our clients want the most for consideration in future enhancements.


To send product suggestions:

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your feedback and suggestions.
  4. Click on Next.
  5. Select Feedback for the Category.
  6. Click on Send message.


In the meantime, you’ll need to manually change the customer’s data when creating invoices.  Doing so will show the different addresses for each client.


To add a splash of personality and brand to your sales templates, I'm adding a link on how to customize invoices, estimates, and sales receipts.

 

That'll do it. The invoice will show the different parent customer and sub-customer information.

 

Don't hesitate to let me know if you need help while working in QBO. I'd be glad to assist you further. Have a great day ahead.

 

 

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