Turning off deposits being automatically applied to invoices only takes a few clicks, @timothyjherbert3.
You can switch it off from your company settings. Here's how:
- Go to the Gear icon.
- Click Account and Settings.
- Select the Advanced tab.
- Select the Automation section.
- Turn off the Automatically apply credits button.
- Click Save and select Done.
Additionally, there are three ways you can handle a customer credit or overpayment. You can use the credit toward an invoice, refund the customer, or enter the overpayment as a tip.
If you need more help with applying credits to invoices, feel free to comment below. I'm here to ensure your success.