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yllka-kelmendi-e
Level 1

How to update vendors contact info on Quickbooks

How to update vendors contact info on quickbooks?
Solved
Best answer October 23, 2020

Best Answers
MaryLurleenM
Moderator

How to update vendors contact info on Quickbooks

I got you covered, yllka-kelmendi-e.

 

Updating the vendor's contact information will only take a few steps. Here's how:

  1. Click Expenses on the left pane.
  2. Select Vendors.
  3. Click on the vendor's name you want to edit.
  4. Click Edit at the upper-right corner.
  5. The Vendor Information window will pop-up, edit the information needed.
  6. Click Save.

Check this article for more vendor information: View vendor transactions.

 

Let me know if you have other things you want to edit, I'll be here to guide you through.

View solution in original post

4 Comments 4
MaryLurleenM
Moderator

How to update vendors contact info on Quickbooks

I got you covered, yllka-kelmendi-e.

 

Updating the vendor's contact information will only take a few steps. Here's how:

  1. Click Expenses on the left pane.
  2. Select Vendors.
  3. Click on the vendor's name you want to edit.
  4. Click Edit at the upper-right corner.
  5. The Vendor Information window will pop-up, edit the information needed.
  6. Click Save.

Check this article for more vendor information: View vendor transactions.

 

Let me know if you have other things you want to edit, I'll be here to guide you through.

yllka-kelmendi-e
Level 1

How to update vendors contact info on Quickbooks

Hi 

MaryLurleenM,

Yes. It worked.

Thank you for your help. 

I highly appreciate it.

amyaubry3
Level 1

How to update vendors contact info on Quickbooks

I went through the steps, everything looked right on the check as I was getting it ready to pay.

Once the bank summary came up--it was the old address.

 

I've done it several times and can't get it to update to the new address?

ZackE
Moderator

How to update vendors contact info on Quickbooks

Thanks for joining the Community, amyaubry3.
 

I've reviewed our ongoing/solved investigations and can confirm there's currently no records of subscribers reporting that their checks are showing old addresses on the Banking screen.
 

Since yours is displaying an invalid address on checks, I'd recommend checking your browser. It's possible this could have something to do with temporary internet files. Browsing applications store these types of records, but sometimes they can cause issues with certain webpages. You can open a private window and check to see if your check shows the vendor's correct address.

 

Here's how to access incognito mode in some of the most commonly used web browsers:

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Option P


If it displays the address you have on file for your vendor while browsing privately, it's safe to say this problem's being caused by the browser. It can be fixed by clearing cached data and Intuit-specific cookies.
 

In the event this issue continues while using incognito, you'll initially want to try switching to another browsing application.

 

Here's a list of supported browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari 11 or newer


You can also check a browser's compatibility with your books by utilizing our browser health checkup tool. QuickBooks supports the current and two previous versions of browsers. If you find that you're using an older version, make sure to update it to its latest release. Steps for doing this can be found on the particular company's website.

 

In the event you've found no problems that could be causing this with your browser, I'd recommend using a different device and/or internet connection. If it continues happening on other devices and/or internet connections, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research, and create an investigation ticket if necessary.
 

They can be reached while you're signed in:

  1. Use the Help (?) icon.
  2. Choose Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then click Let's talk.
  4. Select Start messaging or Get a call.


Be sure to review their support hours so you'll know when agents are available.
 

I've additionally included a detailed resource about system requirements that may come in handy moving forward: System requirements for QuickBooks Online, Accountant, & QuickBooks Self-Employed
 

I'll be here to help if there's any questions. Have a great day!

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