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HLL
Level 2

How to void bill payment from last year after book closed?

I have a bill booked on 12/1/2020. I used bill pay to mark it paid on 12/31/20 (actually it was a check came out from our bank). However the vendor told me they never receive the check. I stopped the check and reissued a new check from my bank on 1/29/21. Our book was already closed for 2020. How should I handle this? I am using QBO. Thank you!
1 Comment 1
MadelynC
Moderator

How to void bill payment from last year after book closed?

Good day, @HLL.


Let me share information here to ensure we can void this bill payment in QuickBooks Online. 


You’ll want to edit your closed books so you can create an adjustment in the system. I recommend contacting your accountant for assistance. They can help you settle this transaction to make sure records remain accurate.


Here are the steps to edit closed books:

 

  1. Log in to QuickBooks Online as a master admin or company admin. Only admins can make these changes.
  2. Go to the Gear icon and then select Accounts and Settings.
  3. Select the Advanced tab.
  4. Click Edit ✎ in the Accounting section.
  5. Change the closing date. 
  6. Press Save and then Done.
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I’ve also added a detailed guide and checklist to complete all tasks in QuickBooks. I’m sure you’ll find it helpful.


I’ll be here anytime if you have other QuickBooks concerns. Wishing you continued success.

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