Good day, @HLL.
Let me share information here to ensure we can void this bill payment in QuickBooks Online.
You’ll want to edit your closed books so you can create an adjustment in the system. I recommend contacting your accountant for assistance. They can help you settle this transaction to make sure records remain accurate.
Here are the steps to edit closed books:
- Log in to QuickBooks Online as a master admin or company admin. Only admins can make these changes.
- Go to the Gear icon and then select Accounts and Settings.
- Select the Advanced tab.
- Click Edit ✎ in the Accounting section.
- Change the closing date.
- Press Save and then Done.
I’ve also added a detailed guide and checklist to complete all tasks in QuickBooks. I’m sure you’ll find it helpful.
I’ll be here anytime if you have other QuickBooks concerns. Wishing you continued success.