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Credit card accounts can be made inactive or active again easily, affordablehomes.
There's a possibility that the credit card account is damaged. Hence, you cannot make it active again. Before we do any troubleshooting steps, I'd recommend updating QuickBooks to the latest release.
We can do the Verify and Rebuild Data process to check the data integrity of your company file and fix it. After that process, we can go back and make the credit card account active again.
If the same thing happens, we can create a dummy credit card account and merge it to the inactive one.
This should make the inactive credit card account active again.
Give this a shot and keep us posted on the results. We'll help you more if you require additional assistance.
Thanks for visiting the Community for help, @affordablehomesm. I can feel the urgency to make the inactive credit card account re-activate in your chart of accounts.
Since the option to uncheck the box for Account is inactive, I'll walk you through the different ways to reactivate it. Here's how:
I'm adding an article you may find interesting: Understand the QuickBooks Chart of Accounts. It includes steps to common Chart of Accounts task in QuickBooks Desktop.
Please know I'm always here if you have any other questions. Take care.
Thanks for your reply. I am however very aware of the typical way to make an account active again. As stated in my question, this option is greyed out for me and I am unable to select this option. I can re-activate other types of accounts in my chart of accounts with no problem but not any credit card I have selected inactive. Please see this photo for reference. I have also tried logging into the admin account and also my user account with full privileges. Any help is greatly appreciated.
Credit card accounts can be made inactive or active again easily, affordablehomes.
There's a possibility that the credit card account is damaged. Hence, you cannot make it active again. Before we do any troubleshooting steps, I'd recommend updating QuickBooks to the latest release.
We can do the Verify and Rebuild Data process to check the data integrity of your company file and fix it. After that process, we can go back and make the credit card account active again.
If the same thing happens, we can create a dummy credit card account and merge it to the inactive one.
This should make the inactive credit card account active again.
Give this a shot and keep us posted on the results. We'll help you more if you require additional assistance.
I apologize, after going through all the steps updating, verify, ect, I did figure it out. I use a sub-account scheme and I had inactivated the credit cards at the top level. I had several credit cards I was tracking at one time and de-activated a most all of them, so I didn't seem odd they all were inactive.
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