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user45353
Level 1

I added the A2X app and now I am being charged twice for A2X. Once from Quickbooks and once from A2X?

 
1 Comment
Charies_M
Moderator

I added the A2X app and now I am being charged twice for A2X. Once from Quickbooks and once from A2X?

Thanks for coming in, user45353.

 

A2X is a third party application integrated in your QuickBooks Online (QBO). Thus, there is a separate charges for both products.

 

Here's an article that provides common charge reasons in QuickBooks: Charges on your credit card or bank account.

 

Feel free to read through this article about how A2X works with QBO: Do More with Apps: A2X for Amazon.

 

You can also reach out to our QuickBooks Care Team if you need more help verifying the charges. Below are the instructions on how to reach us:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback
  6. Type in your contact info.
  7. Select Confirm my call.
    QBOPhone.PNG

I've got your back if you need more help. I'm always happy to lend a hand. Have a good one.

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