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I am getting a undelivered on a email when i send an invoice and I know for 100% the email to my customer is good. What's wrong?

 
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Re: I am getting a undelivered on a email when i send an invoice and I know for 100% the email to...

I can help you make sure to send invoices successfully,

bonacorsoplumbin.

 

There are two main reasons why invoices wasn't sent, these are:

  • because the email address was entered incorrectly
  • there was a temporary issue with the recipients email server

To further isolate the issue, kindly verify that the email address that you have for the customer is correct. You can open your invoice again and review the email address. If correct, please try to send the invoice to check if the problem persists.

 

For more information about this this process, you can read this article: Undelivered Invoices in QuickBooks Online.

 

You can also try to use a different email address to determine if the problem is email related. For additional reference, I'm including some great resources:

Additionally, you may find this article helpful in the future: Make sure you receive important email messages from Intuit.

 

Please keep me posted on how things go when sending an invoice. You can always count on me.

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