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msiegel
Level 3

I am trying to create a new account that should be a subaccount, but it won't let me pick the parent account I want. The type and detail type are the same.

 
2 Comments 2
msiegel
Level 3

I am trying to create a new account that should be a subaccount, but it won't let me pick the parent account I want. The type and detail type are the same.

Never mind.  Must have been a glitch.  I logged out & logged back in, and it worked.  Weird.

IamjuViel
QuickBooks Team

I am trying to create a new account that should be a subaccount, but it won't let me pick the parent account I want. The type and detail type are the same.

I am delighted to hear that you're able to successfully create a sub-account, @msiegel.

 

Logging out from your account helps refresh the data in your QuickBooks account. To help you resolve unexpected behavior while navigating around QuickBooks, you can browse these articles:l

Lastly, you can visit our Training page where you can watch step-by-step video tutorials, attend training classes, and webinars to learn your way around QuickBooks.

 

I'm always here to help if you have any other concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can.

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