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I am trying to customize dates for different accounts to tabulate totals but when I try to customize dates, either the dates don't customize or the accounts don't show

 
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QuickBooks Team

I am trying to customize dates for different accounts to tabulate totals but when I try to customize dates, either the dates don't customize or the accounts don't show

Welcome to the Community, @maoridoctor.

 

Let's take a look at a couple of scenarios and help you with your concern.

 

Before we start, may I know what specific report you're trying to run? Any additional information would be greatly appreciated.

 

If you're trying to run the Account List report, you don't have to option to customize the date from there. But the total amounts of each account will show on that report.

 

However, if you're trying to run and customize different reports that show the accounts, you'll have to make sure that the account has a balance on the customized date of the report. It's the possible reason why accounts don't show.

 

You might want to check out this article to learn what specific reports you can run depending on the data you want to show: Run reports in QuickBooks Online.

 

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Wishing you all the best.

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