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carynnhhomebuyer
Level 1

I am trying to edit a property name & I am unable to.I go to account settings /property list and it won't open. I would like to edit & mark some unused. Where do you go?

 
1 Comment 1
ReyJohn_D
Moderator

I am trying to edit a property name & I am unable to.I go to account settings /property list and it won't open. I would like to edit & mark some unused. Where do you go?

Welcome to the Community and thanks for the details, @carynnhhomebuyer.

 

I've got steps to help ensure you can edit your property name. We can go to the Lists page to achieve this. I'll guide you with the steps:

 

  1. Click the Gear icon ⚙️ at the top right, and then choose All lists under the Lists section.
  2. On the Lists page, pick Properties.
  3. Look for and select the property name you'll want to edit and mark as unused.
  4. Tap the Run report drop-down ▼ on the Action column, and then choose Edit.
  5. Make some changes on the Property Information page, and then click Save once ready.


 

However, if you're still unable to do it, let's use a private browser to prevent odd QuickBooks Online behavior due to stored cache. Here are some shortcut keys you can use:

  • Ctrl+ Shift + N for Google Chrome A63.PNG.
  • Ctrl + Shift + P for Mozilla Firefox A64.PNGand Microsoft Edge A65.PNG.
  • Command + Shift + N for Safari A66.PNG.

Then, do the steps again above. If it works, clear your browser's cache to remove the piled up files: Clear the browser cache.

 

 If the problem continues, I recommend you use another compatible browser instead: Supported browser.  

 

Also, you may want to run the Profit and Loss by Property report to keep track of all your income, expenses, and net income by location. You can do this through the Reports page. 


Then, customize it to show personalized info and formats: Customize reports.

Get back here in the Community if you need help with managing your lists or anything else related to QuickBooks. Take care and stay safe always.

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