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I am trying to make an inactive account active. QB is NOT letting me select "show inactive". Please help?

 
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QuickBooks Team

Re: I am trying to make an inactive account active. QB is NOT letting me select "show inactive". ...

Good day, @letty.soliz,

 

I'm here to help you restore an inactive account in QuickBooks Online.

 

Perform the steps below to reactivate an account:

 

  1. Go to the Gear icon at the top.
  2. Select Chart of Accounts.
  3. On the Action column, click the small gear icon.
  4. Mark the Include inactive box.
  5. Locate the account you want to make active again.
  6. Select Make active.

When you make an account inactive, it doesn't automatically delete its transactions, so you can still access them through reports. However, if you have deleted all of them, you can recreate them manually by referring to the Audit Log.

 

I'm adding this article for additional reference: How to delete an account or restore a deleted account?

 

As always, please feel free to drop by again and mention me on your posts. I'll be glad to help. Have a nice day!