I am trying to mark contractor inactive, and i keep getting message something went wrong?
Hello there, sherry27,
Have you tried using a private browser? The error might be browser-related. Let's try using a private window to isolate the error.
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
Once completed, you can log back into your account and do the steps to inactivate the contractor. If it works, you can clear your browser's cache to optimize it. Also, your browser can start from scratch and improve your QuickBooks Online browsing experience.