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Level 1

I am trying to mark contractor inactive, and i keep getting message something went wrong?

i have a contractor who has not worked for us for 2 years i am trying to mark him as inactive, but i keep getting message saying unble to do this something went wrong?
1 Comment
Moderator

I am trying to mark contractor inactive, and i keep getting message something went wrong?

Hello there, sherry27,

 

Have you tried using a private browser? The error might be browser-related. Let's try using a private window to isolate the error.

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

Once completed, you can log back into your account and do the steps to inactivate the contractor. If it works, you can clear your browser's cache to optimize it. Also, your browser can start from scratch and improve your QuickBooks Online browsing experience.

 

Check this article for the steps on how to inactivate contractors: Add, edit and inactivate contractors.

 

Let me know if you have other questions.

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