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I am trying to search for an invoice by customer name; however, there are no items found when searching. I have inputted all the correct details including the date range.

 
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QuickBooks Team

I am trying to search for an invoice by customer name; however, there are no items found when searching. I have inputted all the correct details including the date range.

Hello there, @jclweatherman.

 

Welcome to the Community. Normally, you should see the transactions in the specific date listed in the Invoice by Customer report. 

 

We can run the basic browser troubleshooting steps if this would show you the expected result after logging in to your QuickBooks account using the incognito or a private window. To do this, follow these shortcut keys below: 

 

  • Chrome simply press Ctrl + Shift + N.
  • Mozilla Firefox and Internet Explorer, press Ctrl + Shift + P.
  • Safari, press Command + Shift + N. Make sure you're using the latest version.

 

If QuickBooks shows the list of transactions, that means you're experiencing a browser issue. To fix this, go back to your regular browser and clear its cache. If not, please try using another supported, up-to-date browser

 

Feel free to visit again if you need help with anything else. We're always here to guide. 

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