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web1
Level 1

I am unable to add any expenses or invoices to new projects created. I keep getting a "Sorry, an unexpected error has occurred. Please try again"

 
1 Comment 1
IamjuViel
QuickBooks Team

I am unable to add any expenses or invoices to new projects created. I keep getting a "Sorry, an unexpected error has occurred. Please try again"

Hello, @web1.
 
This is a reported issue and our product engineers are tirelessly working on this to get this fixed as soon as possible.
 
In the meantime, I'd recommend contacting our QuickBooks Online Support Team, so you'll be added to the list of affected users, this is the code, INV- 38345. Once updates are released, it will be applied directly to your account and you'll be notified via email.
 
Here’s how to contact them:

  1. Go to Help.
  2. Click Contact Us.
  3. Type your concern.
  4. Click Let's talk.
  5. Select Get a callback

Meanwhile, you can read through this article to learn more about how to use projects to track job cast and keep everything in one place: Projects FAQ.
 
Keep me posted if you have other questions. I'm always here to help.

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