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usersummers
Level 1

I am with QuickBooks self-employeed and it takes forever to recieve payment from invoices paid online. Anyone else have the same issue?

 
1 Comment 1
Rubielyn_J
QuickBooks Team

I am with QuickBooks self-employeed and it takes forever to recieve payment from invoices paid online. Anyone else have the same issue?

I can share some information about receiving paid invoices online, @usersummers.

 

When you connect your QuickBooks Self-Employed (QBSE) account to QuickBooks Payments, the deposit speed will depend on the type of payment you process and how long you have been with the service. Since you're new to the feature, we'll deposit your first set of payments within 5 business days while we set up your account. Once done, the processing of customer payments will be much faster.

 

You can also monitor your transactions by visiting the Merchant Services Center through these steps:

 

  1. Log in to the Merchant Service Center.
  2. From the homepage, choose Activities & Reports.
  3. Click Deposits.
  4. Select the date range in the Dates field.
  5. Select Search.

 

For more insights on how QuickBooks Payments handles your deposit and funds, I'd suggest checking out this article: Find out when QuickBooks Payments deposits customer payments.

 

Once your payments are downloaded into your account, all you have to do is review and categorize them accordingly. For detailed steps, please see this resource: Categorize transactions in QuickBooks Self-Employed. It also contains information about income and expense categories in QBSE.

 

Don't hesitate to post again here if you have other questions or concerns with your invoices in QuickBooks. I'm always around to help. Take care and stay safe!

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