cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I can not get a zip code to enter and I am sure it is correct for an employee, how do I over ride or do this. His payroll checks have the company address on them?

 
1 Comment
Highlighted
QuickBooks Team

I can not get a zip code to enter and I am sure it is correct for an employee, how do I over ride or do this. His payroll checks have the company address on them?

Happy Tuesday, @joanne27.

 

I hope you're having a wonderful week so far. 

 

To get the zip code to enter correctly, I suggest opening QuickBooks in a private window. This will allow the program to run without collecting data like cache and cookies. Once the new window is open, you'll need to enter the employee's correct zip code and save it. If the private window allows you to make these changes, then you'll want to clear your cache and cookies so QuickBooks can run more efficiently. I've included some links below to help with the process.

You may find this article about editing employees in Online Payroll helpful as well.

 

Feel free to post below if you have any other questions. Enjoy the rest of your week!

Need to get in touch?

Contact us