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Join nowThanks and welcome aboard to the Community, @cateydid2003.
I can see here that the attached product to your question is QuickBooks Online. If you're using a third-party POS application, I recommend contacting their dedicated support team.
They will be taking over the editing problem and provide a helping hand with the integration with QuickBooks. You can reach out to the developers of the app and provide details about the issue.
If the app is available in our App Center, here's how you can check the details:
If you're using our Point of Sale, I suggest running a repair to resolve any problem within our program. For the detailed instructions, I recommend visiting the Repair QuickBooks Desktop Point of Sale article.
To know more about recent improvements, news, and product enhancements, please visit the QuickBooks Blog. You’ll also get suggestions on how to grow the business.
If there’s anything else I can help you find in QBO, post a comment below. I’m here ready to assist further. Have a good one.
RE: If you're using a third-party POS application, I recommend contacting their dedicated support team.
I think when the OP writes POS she does not mean Point of Sale. Instead she means Piece of Sh*t.
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