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Good afternoon, @ rketzenbarger.
Thank you for reaching out to the Community.
To fix an incorrect bank balance, you can run several reports to find the cause of the wrong balance:
You can run an Audit Trail report by:
For more detailed info about fixing incorrect balances, you can refer back to this article: Fix beginning balance issues in QuickBooks Desktop.
If you have any more questions, please don't hesitate to hit the Reply button. Have a safe and productive week ahead!