Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

I can't see invoices on different devices, What happened?

Usually, I create invoices on different devices, now I can't see all my invoices on all my devices
1 Comment
QuickBooks Team

I can't see invoices on different devices, What happened?

I can help you find those invoices, @Deli1.

 

You can the Magnifying glass or the Advanced Search function to search for the recent invoices you just created.

 

Here's how:

  1. Click the Magnifying Glass.
  2. Enter the invoice number. 
  3. Should the transaction not appear, click Advanced Search.
  4. Apply filters to narrow the search. 

You can check the following article for insights about this tool and other ways on how to locate your invoices and any other transactions: Search for transactions.

 

Also, you can search through the  Audit Log. This tool shows changes that are made within an account.

 

Stay in touch whenever you have additional questions about your invoices and or anything else. I’m here to make sure you’re taken care of. Have a great rest of the day.

Need to get in touch?

Contact us