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Level 1

I enter a sales receipt. It is not showing on my invoice/all sales. I re enter them and it says they exist.

 
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I enter a sales receipt. It is not showing on my invoice/all sales. I re enter them and it says they exist.

Hello there, jacquestone69,

 

You'll want to check the filter if it's showing all transactions. Furthermore, please check the date to make sure the sales receipt is showing.


You can also use the Audit Log feature to check the sales receipt. Here's how:

  1. Click the Gear icon.
  2. Select Audit Log.
  3. Select Filter.
  4. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  5. Select Apply.

Check this article to learn more about the feature: Use the audit log in QuickBooks Online.

 

Let me know if you need additional help.

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