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HappyAccounting
Level 2

I enter mailing address and than enter a shipping address and invoice keeps reverting back to same address in both

the address will not save
1 Comment 1
Nick_M
QuickBooks Team

I enter mailing address and than enter a shipping address and invoice keeps reverting back to same address in both

Hi there, HappyAccounting,

 

I'm more than happy to help you get your shipping address to properly update. If you're entering the billing address and then the shipping address and its reverting back to the originally entered address it's more than likely because you have the Same as Billing Address box checked, this will revert your info to the originally entered address every time. I'm including a .GIF down below for you to see exactly what I'm referring too. 

 

So, if you want to make sure the addresses are different, all you'll have to do is un-check that box. I'm also including a helpful article listing the steps for you down below.

If there's anything else I can help with, feel free to post here anytime. Thank you for dropping by the Community and have a wonderful afternoon. 

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