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I had made and sent out several invoices. I then imported some invoices from a spreadsheet. Now all my invoices i made in QB are gone. can i reverse this?

 
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Best answer 08-01-2019

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QuickBooks Team

Re: I had made and sent out several invoices. I then imported some invoices from a spreadsheet. N...

Welcome to the Community, @estimating1

 

No, we can't reverse what you have imported in QuickBooks Online (QBO). However, you can re-enter all the invoices you've made in QBO. 

 

Let's double-check your audit log first to see the changes made to your books and who made them before recreating it to avoid double entry. The audit log is where all your list of activities in your company kept. You need to have the full access rights to view the audit log. Here's how: 

 

  1. Go to the Gear icon in the upper right. 
  2. Click Audit Log.
  3. Select and use the Filter to choose the appropriate User, Date, or Events to narrow down the results.
  4. Click Apply.

 

You can also click View in the History column to open the audit history. Once you confirmed that it's deleted, open each transaction and take note of the information so you can use it when you recreate the invoices.  

 

For more information, you can check out our support article: Learn about the audit log. It also contains a short clip to guide you through. 

 

If you have additional questions, feel free to post again. I'll always be here for you. Have a wonderful day.

1 Comment
QuickBooks Team

Re: I had made and sent out several invoices. I then imported some invoices from a spreadsheet. N...

Welcome to the Community, @estimating1

 

No, we can't reverse what you have imported in QuickBooks Online (QBO). However, you can re-enter all the invoices you've made in QBO. 

 

Let's double-check your audit log first to see the changes made to your books and who made them before recreating it to avoid double entry. The audit log is where all your list of activities in your company kept. You need to have the full access rights to view the audit log. Here's how: 

 

  1. Go to the Gear icon in the upper right. 
  2. Click Audit Log.
  3. Select and use the Filter to choose the appropriate User, Date, or Events to narrow down the results.
  4. Click Apply.

 

You can also click View in the History column to open the audit history. Once you confirmed that it's deleted, open each transaction and take note of the information so you can use it when you recreate the invoices.  

 

For more information, you can check out our support article: Learn about the audit log. It also contains a short clip to guide you through. 

 

If you have additional questions, feel free to post again. I'll always be here for you. Have a wonderful day.