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I had my own business for a year and kept all my records of this site, when I unsubscribed it said my information would be kept for a year- where can I retrieve that?

 
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I had my own business for a year and kept all my records of this site, when I unsubscribed it said my information would be kept for a year- where can I retrieve that?

Thanks for posting here in the Community, @allison-r-chapma.

 

It's suggested to download the information first before unsubscribing to QuickBooks Self-Employed (QBSE). If you haven't done so, you can retrieve your previous records by resubscribing to your account.

 

Once it's active, your old data will now be visible for you to access. If you need further assistance getting the details you need, I suggest contacting our QuickBooks Self-Employed Support Team.

 

Here's how:

 

  1. Click the QB Assistant at the top.
  2. Type in the chat box contact support.
  3. You'll now be provided options on how would you like to connect to them.
  4. Choose to Get a callback

I recommend the Self-Employed: Import, export, and conversion limitations article for more information about the limitations of the product. It contains answers to frequently asked questions about importing, exporting, converting limitations.

 

If there’s anything else I can help you find in QBSE, post a comment below. I’m here ready to assist further. Have a good one.

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