cancel
Showing results for 
Search instead for 
Did you mean: 
ken40
Level 1

I had several refunds on my business credit cards PLUS cash back credits. QBooks is reading this a payment from Uncategorized Asset- which now shows as -$2500 balance

 
1 Comment 1
GraceC
QuickBooks Team

I had several refunds on my business credit cards PLUS cash back credits. QBooks is reading this a payment from Uncategorized Asset- which now shows as -$2500 balance

Hello there, @ken40

 

Once your transactions are added in QuickBooks Online, you can undo it. Let me guide you how.

  1.  Click the Banking tab in the left navigation bar.
  2. Make sure the correct account that you need to work in is highlighted in blue at the top of the page.
  3. Select the In QuickBooks tab.
  4. Place a checkmark in the box(es) for the transactions you'd like to undo.
  5. Click the Undo button that appears at the top of the list.

These transactions will then be moved back to the For Review section. If you don't need these in QuickBooks, you can add them the to Excluded section. Please follow the steps below.

  1.  From the For Review tab, check the transactions that need to be excluded.
  2. Select the Batch actions button, and click Exclude Selected.

They will then be moved to the Exclude tab. From there, you're able to go one step further and completely delete the transaction, which can't be undone.

 

 

Feel free to leave your comments below if you have other questions. I'm always here to help.

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us