Aside from our phone and chat support team, you can also share your questions here in the Community. I and my colleagues can chip in ideas on how you can maximize the use of QuickBooks in managing your business information and finances. In the meantime, you can browse our QuickBooks help articles. It covers the most common questions about the program and provides the steps to find and use the available features.
Just a heads-up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. Also, they're open between 6:00 AM to 3:00 PM Pacific Time on Saturdays. You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.
Keep us posted on how your call goes by leaving a comment below. The Community always has your back and would also be happy to help with your questions as well. I’m just a few clicks away should you need anything.