I have a client that paid a invoice but quick books has it as paid in full, but I don't see the payment in my account.

Hey there, @usersmcllc1986.

Do you use QuickBooks Payments to take credit, debit, or ACH bank transfer payments in QuickBooks?

If so, deposit speeds depend on the product you're using and the type of payment. This can be the reason why you're customer's payment isn't showing yet in your bank account.

If you're a new user, we'll deposit your first set of payments within 5 business days. These early deposits take a bit longer while we set up your account. Then, we'll deposit customer payments much faster after everything is set.

However, you can check your deposit speed from QuickBooks Online (QBO) or the Merchant Service Center. 

To check the current deposit speed in QBO:

1. Go to Settings ⚙ and select Account and settings.
2. Click the Payments tab.
3. Review the Deposit Speed section.

 For Merchant Service Center:

1. Sign in to the Merchant Service Center.
2. From the homepage, select Activities & Reports and then Deposits.
3. Pick the date range in the Dates field.
4. Click Search.

 Additionally, you can check out our payment deposit schedule in this article: QuickBooks Online deposit schedule.

The Community always has your back, so please let me know if you have any other questions. I'll be more than happy to help. Keep safe.

Hi Customer, @usersmcllc1986.

Hope you’re doing great. I wanted to see how everything is going about the customer's payment deposit issue you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!