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I have a customer that selected pay my bill online and his account shows payment. I have not received payment in my bank account.

 
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Re: I have a customer that selected pay my bill online and his account shows payment. I have not received payment in my bank account.

Hello,

 

Depending on when your customer paid, it may still be in process.  Here is the article on payment funding times.

 

https://quickbooks.intuit.com/community/Payments/Find-out-when-QuickBooks-Payments-deposits-your-mon...