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wefranklin
Level 1

I have a recurring invoice, and I cleared the wrong month's invoice. I accidentally cleared the wrong invoice, is there a way to correct that?

 
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Best answer November 02, 2021

Best Answers
MirriamM
Moderator

I have a recurring invoice, and I cleared the wrong month's invoice. I accidentally cleared the wrong invoice, is there a way to correct that?

Hello there, @wefranklin.

 

Let me help you in removing the payment you recorded on your invoice. 

 

Here's how:

  1. In the left menu, click the Sales
  2. Go to the Invoices tab.
  3. Locate the invoice you accidentally marked as paid and click to open it.
  4. In the top right corner, you'll see the Payment Status as PAID. Click the small blue link that says, "1 payment made".
  5. Click the blue date link to open the Payment.
  6. At the bottom of the page, click the More button. 
  7. Select Delete.
  8. Click Yes to confirm.

 

Once done, the invoice status will once again ask you to "Receive Payment". 

 

To know more about the invoices and payments in QuickBooks Online (QBO), you can check these articles: 

 

I'm always here to help if you have any other questions. Feel free to add a comment below. Have a good day!

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3 Comments 3
MirriamM
Moderator

I have a recurring invoice, and I cleared the wrong month's invoice. I accidentally cleared the wrong invoice, is there a way to correct that?

Hello there, @wefranklin.

 

Let me help you in removing the payment you recorded on your invoice. 

 

Here's how:

  1. In the left menu, click the Sales
  2. Go to the Invoices tab.
  3. Locate the invoice you accidentally marked as paid and click to open it.
  4. In the top right corner, you'll see the Payment Status as PAID. Click the small blue link that says, "1 payment made".
  5. Click the blue date link to open the Payment.
  6. At the bottom of the page, click the More button. 
  7. Select Delete.
  8. Click Yes to confirm.

 

Once done, the invoice status will once again ask you to "Receive Payment". 

 

To know more about the invoices and payments in QuickBooks Online (QBO), you can check these articles: 

 

I'm always here to help if you have any other questions. Feel free to add a comment below. Have a good day!

wefranklin
Level 1

I have a recurring invoice, and I cleared the wrong month's invoice. I accidentally cleared the wrong invoice, is there a way to correct that?

Thank you.  An "EASY" Button would be nice for that thing...LOL.

Candice C
QuickBooks Team

I have a recurring invoice, and I cleared the wrong month's invoice. I accidentally cleared the wrong invoice, is there a way to correct that?

Good afternoon, @wefranklin

 

Thanks for reaching back out. 

 

I'm so glad that we were able to help you out. 

 

Feel free to ask any other questions. We're always here to lend a helping hand. Have a splendid day! 

 

 

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