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hawecosys-gmail-
Level 1

I have a trace number for charges from Intuit as well as a Company ID that the bank gave me, has anyone been billed for unknown items by QB on a person. vs. bus. acct?

I called Intuit about  charges on a personal bank acct. vs, the DD for our bus. acct.  payment. Intuit could not find charge so they told me to go to bank.
2 Comments 2
AnneMariee
QuickBooks Team

I have a trace number for charges from Intuit as well as a Company ID that the bank gave me, has anyone been billed for unknown items by QB on a person. vs. bus. acct?

It's nice to see you here today. I'm here to direct you to the appropriate support for your billing concern.

 

If you need clarification regarding your billing details or have any inquiries about your account, please feel free to contact our Customer Service Team. They are equipped to review your account in a secure setting and address any questions you may have about charges.

 

To ensure the security of your account, we do not share billing or personal account information in this forum. To connect with our live representatives, please follow these steps:

 

  1. Go to the Help menu and select the Search tab.
  2. Next, click Contact Us.
  3. Select a topic to connect with the right expert or choose to ask about something else to enter a brief description of your concern. Then, press Continue.
  4. Lastly, pick either Start a Chat or Get a Callback to start connecting with them.

 

Additionally, I will provide you with this article for more information regarding Intuit charges on your bank account: Understand Intuit charges on your credit card or bank statement.

 

Thank you for bringing your billing concern to our attention. We're committed to providing you with the support you need to resolve any issues. If you have any further questions or need additional assistance, please don't hesitate to reach out. I'm just one post away to help you out.

hawecosys-gmail-
Level 1

I have a trace number for charges from Intuit as well as a Company ID that the bank gave me, has anyone been billed for unknown items by QB on a person. vs. bus. acct?

Your reply is exactly what I did and I spoke with a vety nice person for about 30-35 minutes trying to find that account and he was out of thoughts so he told me to go to the bank to see if I could get more info which I did. and now am waiting for a reply.

 

Thank you.

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